“In Chinese medicine, for me, you cannot have beauty without wellness,” she says. “It isn’t just coming in and having a facial. We have to treat the root system, why somebody is coming in for treatments or why does their skin look a certain way. Obviously, we put needles (acupuncture) in the face, but we also put them in the body because what we see on the face is a reflection of what is going on in the body internally.”

“We look at beauty and wellness from the inside out. It is very important you understand a story: How did they get there, how to address the root of the problem and manage the symptoms. Sometimes that’s acupuncture. Sometimes this is getting patients to the correct doctor. And many times it’s using all of those modalities, where you’re coordinating care for patients for the best outcomes,” she says. “You would be amazed how many patients have not told their regular doctor their story, which is really key in treating a patient and leading them to wellness. Unfortunately, traditional doctors don’t have the time or the energy to do what I call the dig, to really explore what’s going on on a very base level with a patient. Many times these patients have never shared their story. They keep it close to their heart, and I am the first person they tell a lot of this to,” she admits. “We cannot separate the mind, body and the soul when we treat a patient.” You’ll find many of these types of stories in her testimonials. “I have been able to actually teach physicians, traditional western physicians this technique: How to really listen to a patient and understand a patient so you can help them get them well.

”While you may be drawn into Helia House because of its aesthetically stunning gemstone acupuncture treatments, one of her most life-changing services is Reboot Therapy. “When someone comes in for Reboot Therapy I send them a very detailed intake form.” That form includes disclosing everything from having nosebleeds in the fourth grade to any random incident. “This can be physical. It can be emotional. It can be spiritual.” It all works to help her sit with a patient and really find out what’s happening. “Sometimes Reboot Therapy is getting a patient to a mental health professional. Sometimes it’s switching up their diet. Sometimes it’s taking things out of their diet. Sometimes, it’s all of this combined with acupuncture or Chinese herbs or western supplements. It really depends on the individual,” she says. Reboot Therapy usually takes about three months, especially in women because of hormones and menstrual cycles.